Welcome to Cooper County Joint Communications!
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A little about us |
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Cooper County Joint Communications (CCJC) serves as the sole Primary Safety Answering Point (PSAP) for Cooper County. CCJC is responsible for answering all 911 calls and providing dispatch services for all public safety agencies within the county.
The center is currently staffed by 15 employees and operates continuously, 24 hours a day, 7 days a week, 365 days per year. |
Visit the CCJC Blog Here!
Recent News
Cooper County Joint Communications Launches Text-to-911 Service
Boonville, Missouri - May 20, 2026 - Cooper County Joint Communications (CCJC) proudly announces the launch of Text-to-911 service, expanding access to life-saving emergency assistance for residents and visitors across Cooper County.
Text-to-911 provides a vital option for individuals who cannot safely make a voice call during an emergency, enabling them to reach help quickly and discreetly. While this capability strengthens emergency access, CCJC emphasizes that calling 911 remains the fastest and most effective method whenever possible. As reinforced by the National Emergency Number Association (NENA):
“Call if you can, text if you can’t.”
“We are committed to delivering reliable, forward-thinking emergency communications for our community,” said Tiffany Sawyer, Director of Cooper County Joint Communications. “Text-to-911 enhances our ability to serve those in critical situations and reflects our ongoing dedication to public safety and innovation.”
This advancement is the result of strong partnerships and technical collaboration. CCJC recognizes the contributions of Intrado, Motorola Solutions, AT&T ESInet, the Missouri 911 Service Board, local public safety agencies, and the continued support of the Cooper County Commissioners.
“AT&T is proud to support Cooper County in expanding access to emergency services,” said Justin Vaughn, AT&T 911 Area Manager. “Text-to-911 strengthens public safety by giving residents another dependable way to request help when it matters most.”
When using Text-to-911:
Boonville, Missouri - May 20, 2026 - Cooper County Joint Communications (CCJC) proudly announces the launch of Text-to-911 service, expanding access to life-saving emergency assistance for residents and visitors across Cooper County.
Text-to-911 provides a vital option for individuals who cannot safely make a voice call during an emergency, enabling them to reach help quickly and discreetly. While this capability strengthens emergency access, CCJC emphasizes that calling 911 remains the fastest and most effective method whenever possible. As reinforced by the National Emergency Number Association (NENA):
“Call if you can, text if you can’t.”
“We are committed to delivering reliable, forward-thinking emergency communications for our community,” said Tiffany Sawyer, Director of Cooper County Joint Communications. “Text-to-911 enhances our ability to serve those in critical situations and reflects our ongoing dedication to public safety and innovation.”
This advancement is the result of strong partnerships and technical collaboration. CCJC recognizes the contributions of Intrado, Motorola Solutions, AT&T ESInet, the Missouri 911 Service Board, local public safety agencies, and the continued support of the Cooper County Commissioners.
“AT&T is proud to support Cooper County in expanding access to emergency services,” said Justin Vaughn, AT&T 911 Area Manager. “Text-to-911 strengthens public safety by giving residents another dependable way to request help when it matters most.”
When using Text-to-911:
- Enter “911” as the recipient
- Provide your exact location first
- Clearly describe the emergency
- Avoid abbreviations, slang, emojis, photos, or videos
- Stay engaged and respond promptly to dispatcher questions
Cooper County Joint Communications Among First in Central Missouri to Upgrade to AT&T ESInet™
Cooper County, MO - 1/20/2026
Cooper County Joint Communications (CCJC) is proud to announce that it is one of the first Public Safety Answering Points (PSAPs) in Central Missouri to upgrade to AT&T ESInet™, a Next Generation 9-1-1 (NG911) emergency communications network designed to improve reliability, resiliency, and interoperability.
This upgrade reflects CCJC’s strong partnership with AT&T Public Safety Solutions, a national leader in emergency communications infrastructure. AT&T ESInet™, provides a modern, secure, and geographically diverse network that enhances how emergency calls are routed and managed, while supporting continuity of service during natural disasters, system disruptions, or periods of high call volume.
Through this partnership, Cooper County Joint Communications is advancing emergency communications by:
· Improving location-based call routing and accuracy
· Increasing system resiliency and redundancy
· Enhancing interoperability between neighboring agencies
· Supporting future NG911 capabilities such as text-to-9-1-1 and data sharing
“Being among the first PSAPs in Central Missouri to implement AT&T ESInet™ positions Cooper County Joint Communications at the forefront of modern emergency communications,” said Justin Vaughn – AT&T 9-1-1 Area Manager, and resident of Cooper County. “This upgrade not only strengthens our operations today, but also prepares us for the future as additional agencies across the region make the transition. AT&T is extremely proud to have such a great partnership with Cooper County, and we are excited to continue to work with such a forward-looking County Commission and PSAP Personnel.”
CCJC’s upgrade is part of a broader movement across Central Missouri and the nation. Many additional PSAPs are expected to migrate to AT&T ESInet in the coming year, creating greater interoperability, improved disaster recovery capabilities, and a more unified emergency communications network across the region.
For residents and visitors, calling 9-1-1 remains the same. Behind the scenes, Cooper County Joint Communications-working in partnership with AT&T- is investing in proven technology to ensure emergency calls are handled quickly, accurately, and reliably when seconds matter most.
Cooper County, MO - 1/20/2026
Cooper County Joint Communications (CCJC) is proud to announce that it is one of the first Public Safety Answering Points (PSAPs) in Central Missouri to upgrade to AT&T ESInet™, a Next Generation 9-1-1 (NG911) emergency communications network designed to improve reliability, resiliency, and interoperability.
This upgrade reflects CCJC’s strong partnership with AT&T Public Safety Solutions, a national leader in emergency communications infrastructure. AT&T ESInet™, provides a modern, secure, and geographically diverse network that enhances how emergency calls are routed and managed, while supporting continuity of service during natural disasters, system disruptions, or periods of high call volume.
Through this partnership, Cooper County Joint Communications is advancing emergency communications by:
· Improving location-based call routing and accuracy
· Increasing system resiliency and redundancy
· Enhancing interoperability between neighboring agencies
· Supporting future NG911 capabilities such as text-to-9-1-1 and data sharing
“Being among the first PSAPs in Central Missouri to implement AT&T ESInet™ positions Cooper County Joint Communications at the forefront of modern emergency communications,” said Justin Vaughn – AT&T 9-1-1 Area Manager, and resident of Cooper County. “This upgrade not only strengthens our operations today, but also prepares us for the future as additional agencies across the region make the transition. AT&T is extremely proud to have such a great partnership with Cooper County, and we are excited to continue to work with such a forward-looking County Commission and PSAP Personnel.”
CCJC’s upgrade is part of a broader movement across Central Missouri and the nation. Many additional PSAPs are expected to migrate to AT&T ESInet in the coming year, creating greater interoperability, improved disaster recovery capabilities, and a more unified emergency communications network across the region.
For residents and visitors, calling 9-1-1 remains the same. Behind the scenes, Cooper County Joint Communications-working in partnership with AT&T- is investing in proven technology to ensure emergency calls are handled quickly, accurately, and reliably when seconds matter most.